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Home Loan Variable: 5.38% (6.14%*) • Home Loan Fixed: 5.44% (6.26%*) • Fixed: 5.44% (6.26%*) • Variable: 5.38% (6.14%*) • Investment IO: 5.84% (7.27%*) • Investment PI: 5.84% (6.19%*)

Shop first, pay later? This scam turns convenience into chaos

Fraudsters are exploiting the holiday rush by targeting homeowners with a devious parcel scam. Using stolen personal details and online shopping platforms, they intercept deliveries and leave innocent victims with the bill.

This scam begins when fraudsters create accounts on popular shopping platforms like Amazon or Zalando, using someone else’s home address. Using the “pay later” option, they order goods without upfront payment.

Once the parcel is en route, the scammer monitors the delivery via tracking notifications. They intercept the courier at the victim’s doorstep, claiming the package. Unaware, the delivery agent hands it over, and the scammer vanishes—leaving the homeowner responsible for the debt.

The combination of real-time tracking and the ability to meet couriers in person makes this scam alarmingly effective. Couriers often lack tools to verify identities, further enabling these fraudulent activities.

What-to-do’s

Make sure to check off all actions, this will have a positive effect on your Behavioural Risk Score.

Lessons learned

Parcel scams reveal weaknesses in modern delivery systems and the exploitation of the “pay later” payment model. Awareness and vigilance are crucial to avoid falling victim, especially during high-demand seasons.

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